Method Pro Terms and Conditions and Payment Policy
General
Payment Authorization – A valid credit card on file is required for all monthly services. Billing will generally occur between the 1st and 5th of each month, unless otherwise specified in writing. New monthly service fees that begin after the 5th of the month will be prorated and billed with the next regular monthly billing cycle, along with any other applicable recurring services. Projects such as websites may require a deposit prior to project commencement and final payment upon completion. Specific payment details for any project may be listed as a separate line item on the estimate.
If we rebill advertising spend with Google, Facebook, Yelp, or other platforms, those charges will appear on a separate invoice from our service fees. These invoices will generally be processed on or around the last day of each month for Google and Facebook and at the beginning of the month for Yelp with few exceptions. See the complete Advertising Spend & Payment Policy below for further details.
Please note that some advertising vendors bill in arrears, which means charges may continue to post to your card after services are terminated, reflecting prior ad activity. Clients are responsible for maintaining a valid credit card on file and providing updated payment information as needed to avoid service interruptions. By signing the initial estimate, you authorize Method to charge the card on file for the agreed monthly service amount, project fees (if applicable), and any rebilled advertising charges.
Onboarding and Project Timelines
Monthly Services
Method Pro begins setup for most monthly marketing services — including Google PPC, Facebook Ads, Yelp Ads Management, SEO, Social Posts, and Email— within approximately two (2) weeks from the date the client provides all required credentials and access information (such as logins, domain access, or API keys).
All new clients with active monthly services must attend an Onboarding Call, during which Method Pro will:
- Outline the service timelines, deliverables, and performance expectations.
- Review required client materials (brand assets, credentials, billing setup, etc.).
- Establish communication protocols and reporting procedures.
Once services have begun, clients can generally expect to see measurable progress and early performance results within 45 to 90 days, as digital campaigns require time to optimize and gain traction across each advertising platform.
Website Projects
New website projects are typically completed within one (1) month from the date of the initial payment and receipt of all necessary materials.
Delays in website completion may occur due to:
- Lack of client responsiveness or communication,
- Missing content or imagery,
- Incomplete credential or domain access, or
- Requested revisions outside of the original project scope.
Method Pro will communicate any anticipated delays promptly and provide updated timelines as needed to ensure project completion aligns with client cooperation and responsiveness.
Advertising Spend & Payment Policy
At Method Pro, we manage online advertising campaigns across platforms such as Google Ads, Facebook/Instagram Ads, and Yelp Ads. To ensure transparency and avoid confusion, please review our advertising spend and billing policies below:
How Advertising Platforms Bill
- Google Ads
- Operates on a daily budget that rolls up into a monthly spend limit.
- Google charges your card in arrears (after spend is accrued) when either (a) you hit a set billing threshold (e.g., $500, $800, $1,000) or (b) 30 days have passed since the last charge.
- Multiple charges may occur within a single month, depending on your budget and spend rate.
- Facebook/Instagram Ads
- Uses a billing threshold system similar to Google.
- Your card is charged when spend reaches the threshold or at the end of the monthly billing cycle.
- Charges are billed in arrears and may occur multiple times per month.
- Yelp Ads
- Bills once per month, in arrears, for the prior month’s clicks or impressions.
- The charge typically posts to your card at the beginning of the following month.
Payment Models with Method Pro
- Client-Direct Ad Spend
- In other cases, the advertising platforms bill your credit card directly.
- Method Pro manages your campaigns, but you are responsible for maintaining a valid payment method with each platform.
- Since platforms bill in arrears, you may still see charges after cancellation that reflect prior ad activity.
- Method Rebill Ad Spend
- For clients utilizing the Method Credit Card for advertising spend, the client’s card on file will be billed and charged at the beginning of each month for their budgeted advertising amount. The adspend will be marked up 10% to cover costs. This charge will appear on a separate invoice from the Monthly Services invoice.
- Transition Period (Interim Billing):
If a client is transitioning to the Method Credit Card, the client must first sign an estimate authorizing the move to the Method card on file, which will outline the applicable terms, start date, and billing transition details. During the remainder of the current month, advertising charges will continue to accrue under Method’s card. These interim charges will be added to the following month’s invoice, which will include:- Bills once per month, in arrears, for the prior month’s clicks or impressions.
- The charge typically posts to your card at the beginning of the following month.
The combined balance will then be billed and charged in full at the start of the next monthly billing cycle.
Advertising Spend Recommendations
* Recommended ad spend for Google PPC: $500 – $1,500
* Recommended ad spend for Facebook and Yelp: $250 – $1,000 (depending on market conditions)
* For the 20 new customer guarantee, a minimum ad spend of $2,000 is required.
* The final recommended ad spend, tailored to your market, will be determined during the onboarding call after a detailed analysis of your market.
New Patient Guarantee
We guarantee a minimum of 20 new patients per month entering your practice after fully implementing Method Pro services and best practices for six (6) consecutive months.
If, in the sixth month, your practice does not reach at least 20 verified new patients (as confirmed through your practice management system and call tracking reports), your seventh month of service will be free.
If the target is still not met after that free month, we will extend the guarantee for one additional month. After two consecutive free months, the guarantee will be considered fulfilled and standard billing terms will resume.
To validate results, your practice must provide Method Pro with access to your practice management system for new patient verification.
This guarantee applies only to Method Pro service fees and does not include advertising spend. To remain eligible, your practice must:
- Maintain a minimum monthly ad spend of $2,000, allocated per Method Pro’s platform recommendations.
- Adhere to the Method Pro Best Practices System, including approved call scripts, new patient specials, and other core protocols designed to optimize conversion and campaign performance.